TSA Secure Flight - Information for Egencia Travelers

The Transportation Security Administration (TSA) Secure Flight program will go into effect for all US domestic airlines on August 15, 2009. Beginning on July 23, 2009, the Egencia website will allow travelers to add and store the new Secure Flight passenger data. This data will be automatically transmitted to the airlines with new Egencia reservations. This will help ensure that Egencia travelers are ready for the Secure Flight program while continuing to have a smooth travel experience. Below, please find answers to your most commonly asked questions, about this new process:

Q: What is the TSA Secure Flight Program?
A: The mission of the Secure Flight Program is to enhance the security of domestic and international commercial air travel through the use of improved watch-list matching.

On August 15, 2009, the TSA Secure Flight program will go into effect for all U.S. domestic airlines. At this time, domestic airlines will be required to collect additional passenger data and transmit it to the Transportation Security Administration (TSA) for pre-screening against federal government watch lists. After matching the passenger data against government watch lists, Secure Flight will transmit the matching results back to the airlines. Egencia will collect this data from you at the time of booking and transmit it to the airlines.

Q: What information will be collected for the TSA Secure Flight Program?
A:The TSA requires the following information:

  • Full Name
  • Date of Birth
  • Gender
  • TSA Redress Number (if applicable)
  • TSA Known Traveler Number (if applicable)

Q: Where will I enter my Secure Flght passenger data within Egencia after July 23?
A:Travelers can add Secure Flight passenger data to the Egencia website using the Secure Flight module, which will appear in two convenient locations:

1.The travelerís Egencia profile (beginning July 23, 2009)
2.The Trip Preferences page in the booking process (before August 15, 2009)

In both locations, the Secure Flight passenger data that is provided will be saved in the travelerís Egencia profile to be automatically applied to future Egencia reservations.

Q: Will Egencia mask the Secure Flight Data to protect my privacy?
A:Yes, protecting your privacy is very important to Egencia. Egencia will mask all Secure Flight passenger data, with the exception of name fields, when authorized employees in your company are booking travel on your behalf.

Q: How can I add my Secure Flight passenger data to Egencia flight bookings made prior to July 23, 2009 for travel after August 14, 2009?
A: Travelers can contact Egencia Customer Service, or the airline on which the booking was made to add the Secure Flight passenger data to these reservations.

Q: What is a TSA Redress Number and TSA Known Traveler Number?
A: A TSA Redress Number is for individuals who have been subjected to repeated security screenings due to being flagged incorrectly on the watch list. Travelers can apply for a Redress Number via the Department of Homeland Security (DHS) Traveler Redress Inquiry Program.

The DHS has not yet fully defined the details of how the TSA Known Traveler Number will work, however the goal of the Known Traveler program is to make the traveler screening process smoother for frequent travelers by having these travelers undergo a thorough security screening ahead of time.

Q: What will happen if I do not provide my Secure Flight passenger data when I purchase my ticket?
A: Travelers are not required to provide Secure Flight passenger data when they purchase their ticket with Egencia. However, the TSA requires Secure Flight passenger data to be provided before a boarding pass can be issued. Therefore, it is in the travelerís best interest to provide the Secure Flight passenger data when they purchase their ticket, otherwise additional time will be required to add it later on, and may result in additional delays at the airport.

Q: My company has disabled my ability to change my full name in my Egencia traveler profile. How can I update the full name in my profile for Secure Flight purposes?
A: The name fields in the TSA Secure Flight module can always be changed, and the ability to update these name fields cannot be disabled by your company.The TSA Secure Flight name fields are only used for watch list matching, and are separate from a travelerís existing (primary) name field on the Egencia website.

Q: Airlines are advising customers that they should update the name on their frequent flyer accounts to match the name on their government-issued ID. Does the Secure Flight functionality on Egencia impact this in any way?
A: No. The existing (primary) name field on the Egencia website is the name that is printed on the airline ticket when it is issued; and is also used for frequent flyer mileage accrual.The Secure Flight name fields are only used for watch list matching and do not impact frequent flyer programs.

For the most up-to-date information regarding TSA Secure Flight, please visit:

Safe Travels,
The Egencia Team




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